Terms & Conditions

 

Last updated: 14 May 2026

These Terms and Conditions ("Terms") govern your use of the BitBuyBit website, platform, applications, and related services operated by SmartSaverMarketplace Ltd trading as BitBuyBit ("BitBuyBit", "we", "us", or "our").

By accessing or using BitBuyBit, you agree to be bound by these Terms.

If you do not agree with these Terms, you should not use our services.

 

1. About Us

SmartSaverMarketplace Ltd
Company Number: 17098837
Trading as: BitBuyBit
Email: support@bitbuybit.co.uk

BitBuyBit is a savings-led purchasing platform that allows users to save towards products over time.

 

2. Eligibility

To use BitBuyBit, you must:

  • Be at least 18 years old, or use the platform with appropriate parental or guardian involvement where permitted

  • Provide accurate and complete information

  • Use the platform lawfully

  • Not misuse, interfere with, or attempt to gain unauthorised access to our systems

We reserve the right to refuse service or suspend accounts where misuse, fraud, or suspicious activity is identified.

 

3. Nature of the Service

BitBuyBit is designed to allow users to save towards products gradually over time.

Users may:

  • Select products available through the platform

  • Make deposits towards those products

  • Track savings progress

  • Request product purchases where eligible

  • Request refunds subject to applicable conditions

BitBuyBit does not guarantee product availability at all times.

Prices, supplier availability, estimated timelines, and fulfilment options may change.

 

4. Savings and Deposits

Funds deposited into BitBuyBit may be held using third-party payment providers, safeguarding providers, or banking infrastructure partners.

Users acknowledge that:

  • Deposits are made voluntarily

  • Savings timelines vary depending on contribution amounts

  • Product prices may increase or decrease over time

  • Estimated completion dates are illustrative only

  • Savings balances do not guarantee immediate product fulfilment

Additional terms may apply to specific financial infrastructure or safeguarding arrangements.

 

5. Refunds

Users may request refunds of eligible balances subject to:

  • Verification checks

  • Fraud prevention procedures

  • Payment provider processing times

  • Outstanding disputes or investigations

Refunds may take several business days to process depending on the payment method used.

We reserve the right to delay or refuse refunds where fraud, abuse, chargeback manipulation, or unlawful activity is suspected.

 

6. Product Pricing and Availability

BitBuyBit aims to provide competitive product pricing through supplier and distributor relationships.

However:

  • Prices may change at any time

  • Products may become unavailable

  • Supplier lead times may vary

  • Images and descriptions may occasionally differ from final products

We do not guarantee uninterrupted access to specific products or pricing.

 

7. Payments and Third-Party Services

We may use third-party providers including:

  • Payment processors

  • Banking partners

  • Safeguarding providers

  • Identity verification services

  • Logistics providers

  • Fraud prevention services

Your use of certain services may also be subject to the terms and conditions of those providers.

BitBuyBit is not responsible for outages, interruptions, or failures caused by third-party systems outside our reasonable control.

 

8. Accounts and Security

Users are responsible for:

  • Maintaining the confidentiality of login credentials

  • Ensuring account information remains accurate

  • Restricting unauthorised access to their account

  • Promptly notifying us of suspected security breaches

We may suspend or terminate accounts where we reasonably believe account security has been compromised.

 

9. Acceptable Use

You agree not to:

  • Use BitBuyBit unlawfully

  • Commit fraud or attempted fraud

  • Abuse promotions or platform features

  • Upload malicious software or harmful content

  • Interfere with platform functionality

  • Attempt unauthorised access to systems or accounts

  • Use automated tools to scrape or manipulate the platform

We reserve the right to suspend or permanently ban users who breach these Terms.

 

10. Intellectual Property

All content, branding, software, graphics, logos, designs, text, interfaces, and functionality associated with BitBuyBit are owned by or licensed to SmartSaverMarketplace Ltd.

These materials are protected by copyright, trademark, database, and intellectual property laws.

You may not:

  • Copy

  • Reproduce

  • Redistribute

  • Modify

  • Reverse engineer

  • Commercially exploit

any part of BitBuyBit without prior written permission.

 

11. Limitation of Liability

To the fullest extent permitted by law, BitBuyBit shall not be liable for:

  • Indirect or consequential losses

  • Loss of profits

  • Loss of opportunity

  • Loss of data

  • Supplier delays

  • Product availability changes

  • Service interruptions

  • Third-party failures

  • Market pricing changes

Nothing in these Terms excludes liability where exclusion is unlawful, including liability for fraud, fraudulent misrepresentation, or death or personal injury caused by negligence.

 

12. No Financial Advice

BitBuyBit does not provide:

  • Financial advice

  • Investment advice

  • Credit advice

  • Regulated savings advice

Users are responsible for making their own financial decisions.

Any examples, projections, or estimated savings timelines are illustrative only.

 

13. Suspension and Termination

We may suspend, restrict, or terminate access to BitBuyBit where:

  • These Terms are breached

  • Fraud or abuse is suspected

  • We are legally required to do so

  • Platform security is at risk

  • Third-party providers require restrictions

Termination may result in restricted access to account features while reviews or investigations are completed.

Certain provisions of these Terms survive termination, including intellectual property rights, limitations of liability, indemnities, and dispute provisions.

 

14. Privacy

Your use of BitBuyBit is also governed by our Privacy Policy.

By using BitBuyBit, you acknowledge that personal data may be processed in accordance with our Privacy Policy.

 

15. Website Availability

We aim to maintain uninterrupted service but do not guarantee continuous availability.

BitBuyBit may occasionally be unavailable due to:

  • Maintenance

  • Updates

  • Technical failures

  • Third-party outages

  • Security incidents

  • Events beyond our reasonable control

We reserve the right to modify, suspend, or discontinue features at any time.

 

16. Changes to These Terms

We may update these Terms from time to time.

Updated versions will be published on the website with a revised effective date.

Continued use of BitBuyBit after changes are published constitutes acceptance of the updated Terms.

 

17. Governing Law

These Terms are governed by the laws of England and Wales.

Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

 

18. Contact

If you have questions regarding these Terms, please contact:

BitBuyBit / SmartSaverMarketplace Ltd
Email: support@bitbuybit.co.uk
Website: bitbuybit.co.uk

 

Disclaimer

This document is a general template intended for informational purposes only and does not constitute legal advice.

Because BitBuyBit involves payments, savings activity, financial infrastructure, and potential regulatory considerations, these Terms should be reviewed by a qualified UK solicitor before public deployment.